Mutoh Parts Warranty Policy
Last updated: August 16, 2022
Warranties only apply to defects in materials and/or workmanship. Misuse, handling, or outside damages are not considered defects in materials and/or workmanship. Mutoh will provide a 90 Day Parts Warranty for parts meeting the following criteria:
- Part was installed by a Mutoh Certified Technician from Premier Colour, Inc.
- Printer is using Mutoh OEM Ink--no third party ink.
- Parts installed by Non-Mutoh Certified Technicians or End Users will Void the 90 Day Parts Warranty and DOA Policy.
- Mutoh will honor the 90 Day Parts Warranty if Criteria 1-3 are met, and the original owner of the machine did not cause the issue.
Labor to reinstall replacement parts will apply.
All Mutoh Products are Non-Refundable.
In no event shall Premier Colour, Inc. be liable to any person or business for any special, indirect, or consequential damages relating to the sold items, unless caused by gross negligence or intentional misconduct.