Updated September 25, 2024
General:
- Notify us of issues within 7 days of receipt. After 7 days, no refunds.
- NO returns on OEM, custom or special order items (Final Sale).
- Items must be new, unused, and returned with original accessories/documentation.
- Buyer covers return shipping and ensures items are returned without damage.
- 25% restocking fee on non-defective items. Original shipping NOT refunded.
- Refunds issued upon inspection, to the original payment method.
Media:
- Use sample rolls to ensure compatibility before buying full-sized rolls.
- NO returns on opened/used or custom media.
- Unopened, unused media can be returned within 7 days.
- Buyer covers return shipping. A 25% restocking fee applies. Original shipping NOT refunded.
Smart Card/Chip:
- We receive our smart cards and chips from the manufacturer as is. We DO NOT test them before shipping.
- We try our best to find the most reliable manufacturer, BUT Mutoh and Mimaki smart cards and chips have been known to be unreliable on occasion.
- Report issues within 7 days. NO refunds after 7 days.
Return Address:
-
Premier Colour
3303 Harbor Blvd. Ste#J4
Costa Mesa, CA 92626
Disclaimer:
- Premier Colour, Inc. is NOT liable for special, indirect, or consequential damages, unless due to gross negligence or intentional misconduct.