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Need help? ☎️ Call us: +1 (714) 668-9200 or ✉️ Email us: customerservice@premiercolour.com
Need help? ☎️ Call us: +1 (714) 668-9200 or ✉️ Email us: customerservice@premiercolour.com

FAQ

Who is Premier Colour, Inc.?

We are a print supply company based in Southern California. We offer supplies, services, and savings for Roland, Mutoh, and Mimaki Wide-Format Printers. We are the master distributor for Jetbest Inks in the United States. We distribute and support Jetbest Ink products for resellers, technicians, and businesses. We are an Authorized Dealer for Mutoh, Mimaki, and Graphtec. 

Who is Jetbest?

Jetbest is a specialized R&D ink manufacturer based in Taiwan. Since 2004, they have specialized in Eco-Solvent and LED-UV inks for Roland, Mutoh, and Mimaki printers. 9001 Certified.

Will Jetbest Eco-Solvent Ink Clog My Printhead?

Jetbest ink does not clog properly maintained printers. Jetbest incorporated cleaning solution into their ink formulas; so, the more you print, the cleaner your printhead.

How much is Jetbest compared to OEM ink?

Roland 440ml ink is $141.99 vs Jetbest 440ml is $79

Mutoh 440ml ink is $133 vs Jetbest 440ml is $79

Mimaki 440ml ink is $124 vs Jetbest 440ml is $79

Does the color change when switching from OEM to Jetbest ink?

No, the color gamut of Jetbest ink was designed to match OEM inks.

Do I need to flush my ink when I switch to Jetbest?

If you use OEM Roland, Mutoh, or Mimaki ink, you do not need to flush your inks. However, we recommend that you flush your printer if you are switching from another third-party ink.

How do I change from OEM to Jetbest ink?

Remove the OEM ink cartridges. Insert Jetbest ink cartridges. Perform three strong cleans. You are ready to print!

Do you have technical support for Jetbest ink?

Our in-house technicians are factory trained. We support every product we sell, including Jetbest ink.

What is the Outdoor Durability of Jetbest ink?

It largely depends on the use, location weather, and method of printing. Jetbest ink durability is equivalent to OEM ink. 

How to use Jetbest 500ML Pro Ink System?

Do you have a Wholesale Program?

Yes! You must be either: an existing ink reseller or an experienced technician to qualify for our Wholesale Program. Please apply here.

Why am I getting a Ink Low Error Message when using the Jetbest Pro Ink System?

Every chip is factory set for 440ml of ink usage. It will give you an Ink Low Error Message after the printer has used 440ml of ink. You can bypass this by going to Versaworks -> Edit -> Preference -> Deselect "Show Warning About Ink Shortage". The Error will not appear again. The printer will now not give a warning when your ink is running low. Please pay attention to ink levels and replace as needed. Your printer will not stop printing if you are running low on ink.

Why do 440ml cartridges cost more than 500ml bottles?

The 500ml bottles are filled and sealed by an automatic assembly line. The 440ml ink cartridges are filled manually, and account for the cost of aluminum, plastic, and chips.