Warranty Policy

Mutoh Parts Warranty Policy

Last updated: August 16, 2022

Warranties only apply to defects in materials and/or workmanship. Misuse, handling, or outside damages are not considered defects in materials and/or workmanship. Mutoh will provide a 90 Day Parts Warranty for parts meeting the following criteria:

1. Part was installed by a Mutoh Certified Technician from Premier Colour, Inc.
2. Printer is using Mutoh OEM Ink--no third party ink.
3. Parts installed by Non-Mutoh Certified Technicians or End Users will Void the 90 Day Parts Warranty and DOA Policy.
4. Mutoh will honor the 90 Day Parts Warranty if Criteria 1-3 are met, and the original owner of the machine did not cause the issue.

Labor to reinstall replacement parts will apply.

All Mutoh Products are Non-Refundable.