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Terms & Conditions

Terms & Conditions

Limitation of Liability 

Premier Colour, Inc shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Premier Colour, Inc has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

Return Policy
  • Return for refund (original purchase price only, shipping and handling is NOT refundable) 14 days from the invoice date
  • Return for replacement: Within 14 days from the Invoice date
  • Defective Products: Credited refund for purchase price to original method of payment 
  • 15% restocking fee may apply 
  • All returns require an RMA (Return Merchandise Authorization) number.
You, as a buyer is responsible for all costs related to shipping back your items and that the item arrives to us without damage.  Shipping charges will not be compensated for. Packages being returned should be insured by you for your protection.
 
Premier Colour in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective or the incorrect item has been shipped.
 

Mutoh Limited Spare Parts Warranty

Release date: 12/14/2015

Warranty applies to defects in materials and/or workmanship. Mis-use, handling, and outside damage are not considered defects in materials and/or workmanship. Please see below for clarification regarding Mutoh spare parts warranty. Mutoh will provide a 90 day parts warranty (part only) for parts meeting these criteria.

  1. 1)  Installed by a Mutoh certified technician currently employed by an authorized Mutoh Servicing Dealer or approved Mutoh service provider. 

  2. 2)  Printer is using approved Mutoh OEM ink. 

a) If printer is using non-Mutoh 3rd party ink: 

  1. i)  Mutoh will warranty DOA (dead on arrival) part(s). 

  2. ii)  Other than DOA, there is no warranty on ink delivery parts – same as a new printer using 3rd party inks. 

3) Parts installed by non-Mutoh certified technicians or end users void the 90 day warranty and DOA policy.

 

Buyer pays for shipping back
All returns requires RMA #
 

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